Deploying multi-lingual solutions with Teneo
Multi-lingual capabilities are at the very heart of Artificial Solutions. We like to think of them as being part of our company DNA. We've been deploying multi-lingual natural language solutions for years, which means we have a unique corpus of data, built on billions of real conversations. We've used this goldmine of data to build our Teneo Language Resources, TLR's for short. Our TLR's are a set of pre-built, natural language understanding blocks. TLR's cover every possible way to express language, and are crucial in enabling users to quickly build their own natural language applications. We've built them using machine learning techniques combined with the brain power of a group of the world’s finest computational linguists. The team at Artificial Solutions has mapped out the very structure of language itself. The relationships between words, phrases, sentences, synonyms, lexical entities, concepts and much more. If you want to see what language looks like, this graphical interpretation of one of our TLR's shows the overwhelming complexity of these relationships. But why are TLR's so essential? One of the biggest drawbacks of using machine-learning to build natural language solutions is the staggeringly large amounts of data required to learn the almost infinite ways that we use language to communicate. With Teneo we've done the heavy lifting for you, by using our data to train new solutions to learn all the possible language permutations. Teneo allows you to enter a few representative queries and will then automatically use TLR's to understand all the different ways a user might ask the same exact question. In effect, it will 'think' in your native tongue, and deliver the same linguistic sophistication across every other language required. Of course, when deploying solutions on a global basis, there are additional considerations. You need the ability to centrally deploy core knowledge, whilst retaining the ability to make local tweaks to reflect minor differences in business processes across countries and languages. This is exactly what Teneo offers in its powerful master-local capability, and naturally, Teneo also offers key features like multi-user, check-in-checkout, automated testing, rollback, multi-hosting and more. Teneo Language Resources, the building blocks of world class, multi-lingual, natural language solutions.
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